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Credit
Card:
Payment
can be made by credit card. Once you have received our booking
confirmation, you can send your credit card details by fax (you will
receive a special form to do this) or you connect to our secure
server on the website to fill in our payment form.
Bank
transfer:
You
also can make a bank transfer. You will receive the details of our
bank account "LA CAIXA" with the booking confirmation.
When
do I have to pay?
After
confirming that your request is available, we send you a booking
confirmation with 2 payment parts (deposit and final payment). The
deposit of a 20% has to be paid 3 days after you have received our
booking confirmation, the final payment 14 days before arrival.
Lastminute reservations are payable at time of booking. SPECIAL
OFFERS: In case of special offers, specific payment conditions will
be notified. For all late
bookings,
credit card is the only acceptable form of payment.
FREE
cancellation!
The
cancellation policy may vary per room type or property. As a general
rule up to 8 days prior to arrival the booking will not have
cancellation fees and refund the amount paid. If you cancel between 3
and 7 days before arrival a 20 % cancellation fee (minimum 2 night
stay) will be charged. The cancellation fees are calculated from the
total cost of the booking. We refund the difference over payments
received. In case of cancellation between 0 and 2 days before arrival
or non-arrival 100% of booking costs could be charged. All
cancellations must be notified to MallorcaOk in writing by e-mail or
fax during normal business hours. We regret we cannot make any refund
if cancellation is not notified to us.
IMPORTANT:
The cancellation fees are always listed on the booking confirmation.
EXCEPTIONS:
For special offers or some hotels and apartments can vary the
cancellation conditions. In these cases you will find the specific
conditions of cancellation in the booking confirmation. |
